Managing Contacts

Managing Contacts on TipTree.io

Effectively managing your contacts is key to engaging with your fans and succeeding as an artist. TipTree.io provides you with all the tools needed to simplify this process. Here's how you can effectively manage your contacts:

Step One: Accessing Contacts

Log into your TipTree.io artist account and navigate to your artist dashboard. On the left-side menu, click on the "Contacts" tab to enter your fan contact management interface.

Step Two: Understanding Contact Information

In your Contacts tab, you'll find key information for each fan contact. This information includes:

• Tip Method: The method used by the fan to tip (Credit Card, PayPal, etc.).
• Song Request: Any song request made by the fan.
• Amount Tipped: The amount tipped by the fan for their song request.
• Dates of Request: The dates when the fan made their song request.
• Contact Information: The fan's email, phone number, and IP address.
• Avatar: If the fan has a profile with TipTree.io, their avatar will be displayed.

Step Three: Importing and Exporting Fan Information

TipTree.io allows you to import a fan one at a time directly into your Contacts. Simply click on the "Add Contact" button and fill in the fan's details.

To export your fan contact information, click on the "Export" button at the top right corner of the contact list. This feature allows you to use your fan data in other platforms or for your own record keeping.

Step Four: Connecting to Mailing Lists

You can connect your contact list to email marketing services such as Mailchimp or Constant Contact. To do so:

1. Navigate to "Settings" on your artist dashboard.
2. Click on the "Connections" tab.
3. Follow the prompts to connect your preferred email marketing service.

These connections make it easier to manage fan relationships, send newsletters, or share updates. Please ensure to comply with all data protection and privacy regulations when doing so.

TipTree.io's contact management tools are designed to help you track fan interactions, understand their preferences, and stay connected. Our support team is ready and available to assist if you have any questions or encounter any issues.